Privacy Policy

🧵 HandySew™ Privacy Policy

Last updated: August 5, 2025

Welcome to HandySew! We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit www.HandySew.com (“Site”), purchase our handheld sewing machines, or interact with us.

1. Information We Collect

1.1 Information You Provide Directly

  • Contact Details: name, email address, billing & shipping address, phone number

  • Account Credentials: username, password, security questions

  • Order Data: items purchased, payment confirmations, delivery preferences

  • Customer Service Interactions: support tickets, chat transcripts, feedback

1.2 Information We Collect Automatically

  • Usage Data: pages visited, clicks, time on site

  • Device & Browser Info: IP address, device type, operating system, browser version

  • Cookies & Tracking Technologies: to remember preferences, analyze site performance, and personalize content

1.3 Third-Party Sources

  • Shopify & Payment Processors: for order fulfillment, payment processing, fraud detection

  • Analytics & Advertising Partners: to improve our marketing and user experience

2. How We Use Your Information

  1. Order Fulfillment & Support

    • Process payments, arrange shipping, handle returns/exchanges, and answer questions.

  2. Site Improvement

    • Analyze browsing patterns and performance to optimize our Site and services.

  3. Marketing & Communications

    • Send order confirmations, product updates, and promotional offers (you can unsubscribe any time).

  4. Security & Fraud Prevention

    • Detect and prevent unauthorized transactions or abuse.

  5. Legal Compliance

    • Comply with laws, defend our rights, and respond to legal requests.

3. Cookies & Tracking

We use cookies, web beacons, and similar tools to:

  • Remember your shopping cart and login status

  • Analyze traffic and site performance

  • Personalize ads and content

You can manage or disable cookies in your browser settings, but that may affect Site functionality.

4. Sharing Your Information

We may share your personal information with:

  • Service Providers: Shopify, payment gateways, shipping carriers, customer-support platforms

  • Marketing Partners: to deliver tailored advertisements

  • Legal & Safety: when required by law or to protect the rights and safety of HandySew, our customers, or others

We do not sell your personal information to unaffiliated third parties.

5. Data Security & Retention

  • We implement reasonable technical and organizational measures (SSL, firewalls, access controls) to protect your data.

  • No system is 100% secure; please handle sensitive communications accordingly.

  • We retain your information as long as needed to provide services, comply with legal obligations, and resolve disputes.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access & Portability: request a copy of your personal data

  • Correction: update inaccurate or incomplete information

  • Deletion: ask us to erase your personal data (subject to legal retention requirements)

  • Restriction: limit how we use your data

  • Opt-out: withdraw consent for marketing communications

To exercise any right, email support@handysew.com with “Privacy Request” in the subject line. We will respond within the timeframes required by applicable law.

7. Children’s Privacy

Our Site and products are intended for adults. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected data from a minor, please contact us to request deletion.

8. International Transfers

HandySew may process and store data outside your country. When required, we rely on standard contractual clauses or other approved safeguards to ensure adequate protection.

9. Updates to This Policy

We may revise this Privacy Policy to reflect changes in our practices or legal requirements. We’ll update the “Last updated” date and notify you as required.

10. Contact Us

HandySew, Inc.
Email: support@handysew.com
Website: www.HandySew.com

If you have any questions, concerns, or requests regarding this Policy, please reach out to us. We’re here to help!